As Elevations Credit Union adapts to the changing financial services landscape, it remains dedicated to its community, members, and employees.

Many financial institutions face significant challenges during economic fluctuations and periods of high interest rates.

However, Elevations Credit Union maintains a robust business model that enables it to weather these storms with minimal disruption, said Kathleen Hoxworth, vice president of communications and talent strategy.

Elevations’ dedication to community involvement is evident in its Local Change Foundation, which has contributed more than $4 million since 2010.

“Our employees have numerous opportunities to give back through our volunteer time off program, which provides full-time employees with up to 16 hours of paid volunteer time annually,” Hoxworth said.

Community focus

The company’s commitment fosters a sense of belonging and purpose, transforming Elevations into more than just a workplace. It’s also a community hub.

Elevations’ members are the heart of the business, and it prioritizes its members’ economic well-being over profit.

The credit union offers complimentary seminars, educational resources, and counseling services to help members achieve their financial goals.

While financial success is vital, the core of Elevations’ mission is service.

“We exist not to sell but to serve, and we will continue to approach our work with that mindset,” Hoxworth said.

Elevations remains committed to evolving with its members’ needs as the financial landscape continues to shift.

“Our commitment to our Big Hairy Audacious Goal remains steadfast: delivering unrivaled service to every member, every time,” Hoxworth said.

“We are dedicated to offering solutions that not only meet but exceed our members’ expectations.”

Employee benefits

To keep employees happy and productive, the credit union strikes a balance between flexibility, professional development, and attractive employee benefits, while maintaining exceptional service.

“We prioritize work-life balance and competitive benefits to ensure our employees feel valued,” Hoxworth said.

The company offers:

• Hybrid work arrangements for support staff require only 50% in-office presence.

• Generous benefits package that includes paid time off, volunteer time off, and anniversary leave.

• Employee assistance program offering virtual coaching and therapy.

• Financial benefits include: a 4% match on 401(k) contributions, discounts on Elevations products and select businesses and 12 weeks paid leave for new parents.

“As an employer, we strive to make Elevations the best place our employees have ever worked, relying heavily on our culture of learning, excellence, caring and purpose,” Hoxworth said.

The workplace of tomorrow will incorporate innovative technologies designed to enhance employee productivity, said Tammy Teitscheid, the credit union’s chief people officer.

“At Elevations, our People team continuously monitors current trends, seeks employee feedback, and updates our programs and benefits to ensure they remain relevant and valuable to our staff.

Elevations plans to embrace artificial intelligence and automation this year, allowing staff to focus on more meaningful and rewarding tasks rather than repetitive ones.

“Continuous improvement is deeply embedded in our culture,” Teitscheid said.

Fostering an innovative environment enhances operational efficiency and attracts and retains top talent.

Working in Colorado enhances Elevations’ ability to serve its members effectively.

Founded in 1952 on the University of Colorado Boulder campus, the credit union established strong relationships with Realtors and community organizations.