CU Boulder students flocked to the university’s website on Thursday morning to try to purchase a coveted student sports pass for the upcoming football and basketball seasons, selling out the available passes in less than a half hour.

All student sports passes that went on sale at 10 a.m. Thursday morning sold out in about 26 minutes, according to CU Boulder spokesperson Steve Hurlbert. Thursday marked the first round of sports pass sales, where the university sold 75% of its student sports pass inventory. The remaining 25% of student sports passes will go on sale Aug. 19. Passes are sold for $245.

“So anyone who missed out on a pass today will have another opportunity to get one,” Hurlbert wrote in an email to the Daily Camera.

A CU student sports pass allows students to claim a ticket to home football and basketball games for the season. Due to high demand, students who purchase a sports pass must also go through a claim process to acquire tickets for football and basketball games. Even with a sports pass, acquiring a ticket is not guaranteed. Admission to all other games, such as volleyball, soccer and women’s basketball, is free for students with their student ID.

Hurlbert said there were no crashes and no website issues, despite some students describing such issues on social media.

“There were no technological issues whatsoever with today’s student sport pass sale,” Hurlbert wrote in the email. “… It was the smoothest sports pass sale in the Coach Prime era, and everything worked flawlessly on our end.”

One student on the Barstool Buffs Instagram page blamed the website, describing how they were “first in line, never got redirected (to the site), told me I got redirected, had to go to the back of the line, tickets sold out.” Multiple people responded to the comment, saying the same thing happened to them.

A parent of a CU student commented that they got in line two hours ahead of time: “Server crashes, website sucks and now my son doesn’t get a pass. There’s got to be a better way.”

Students also commented on the CU Buffs Instagram page about website issues. Others expressed general frustration about how getting a pass is all about luck, wishing there was a system that prioritized upperclassmen.

One student, who is going into their junior year and has never had a sports pass, said they logged into the portal “early, refreshed every 10 minutes” until arriving in the queue, but did not get a pass.

“We can accommodate roughly a third of the entire student body with sports passes, but since we have limited availability in Folsom Field, there will be some students who, unfortunately, will miss out,” Hurlbert wrote in the email.