Consumer report

After 2 1/2 years, Jackie Nguyen of Seattle “just didn’t like” her couch anymore, USA Today reported on Feb. 1. After checking with Costco’s return policy, Nguyen returned the couch to the store for a full refund. “We just didn’t like the color anymore,” she admitted on a TikTok video. Nguyen didn’t even have a receipt — but she did have a good memory and could tell the clerk the date she bought the sofa. The clerk looked it up and refunded $900 to her card.