Dear Abby >> Some time ago, you printed a letter from a grandmother who said she was changing her will because neither her adult children nor her grandchildren ever wrote her thank-you notes when she sent a gift. I had taught my son the importance of writing thank-you notes, but he wasn’t doing a very good job of completing the process. I cut out the letter from your column and sent it to him.

Boy, what a difference it made. He was recently married, and many people have told me what heartfelt thank-you notes they received in a timely manner and how much they were appreciated. He recently had a birthday, and every person who wished him well got a written thank-you.

Abby, please continue to remind your readers about the importance of thankfulness and kindness and what that means to others. Entitlement has gotten way out of hand. Handwritten thank-you notes are NOT old-fashioned. They lift the giver’s heart. Thank you.

— Tamara in California

Dear Tamara >> The subject of thank-you notes is one of the most common complaints I receive from readers. Some people put off writing them because they have difficulty expressing themselves via the written word, don’t know what to say or are afraid they’ll say the wrong thing.

I advise readers to have a notebook handy when they open gifts and JOT DOWN THE FIRST WORDS THAT COME TO MIND when they see what’s inside. For some reason, they mistakenly believe a thank-you must be long and flowery when, in fact, short and to the point is more effective. Do they like the color? The style? Is the gift something they’ve been wanting? Write it down and use it for inspiration!

Contact Dear Abby at www.DearAbby.com or P.O. Box 69440, Los Angeles, CA 90069.