MEDINA COUNTY – The treasurer’s office provides a free service to remind taxpayers who have not paid their taxes by the last week of collection of the tax payment due date.
“We run a report five days before the due date to see who has not yet paid their taxes and automatically call them with a friendly reminder message about the due date,” Medina County Treasurer John Burke said. “Last year my office called 11,836 taxpayers, helping them to avoid a penalty.”
Burke said he believes Medina County is the only county in Ohio providing this type of customer service.
By Ohio Revised Code any late payment after the due date has a maximum penalty of 10 percent placed on the parcel by the county auditor.
The treasurer’s office has maintained a phone number database linked with taxpayers’ parcel numbers for several years. But a growing problem has been county residents who have canceled their land-based home phone numbers and are using cellphone numbers instead.
“Our phone number database has shrunk 25 percent in the last few years from about 47,000 phone numbers to 35,000,” Burke said.
The treasurer is requesting email addresses to send information to taxpayers. Burke explained that this contact information is used only by his office for important tax information.
Taxpayers can update their contact information using the county treasurer website at medinacountytreasurer.com and clicking “Subscribe to Our Email List” on the homepage. Taxpayers can also call the treasurer’s office at 330-725-9748 or send the information by mail to John Burke, Medina County Treasurer, 144 N. Broadway Street, Medina Ohio, 44256.